Fans took to Twitter on Thursday to express their anger following rumors that they will not be receiving refunds until venues get word about a cancellation.
Currently, LiveNation claims the shows are postponed and rescheduled.
“Following Janet’s recent announcement, further details regarding the Unbreakable World Tour will be forthcoming. Fans should stay tuned to JanetJackson.com and LiveNation.com for the latest updates regarding the tour,” the company’s rep tells PEOPLE.
— Cin (@2blueyes) April 7, 2016
— Shanny East Coast (@ShannyEastCoast) April 7, 2016
— Wallie Brackett, MA (@WalbraWritings) April 7, 2016
— Bernard (@bernardragins) April 7, 2016
— Baethaniel Geigh (@KeenePOV) April 7, 2016
On Wednesday, the 49-year-old told fans via video message that the second leg of the tour would be delayed while she and husband Wissam Al Mana, 41, focus on “planning our family.”
The Unbreakable tour began last year in Vancouver, and Jackson initially delayed the 2016 portion of her performances in December, noting that she had to undergo surgery for an unspecified reason.
She later clarified on Twitter that she did not have cancer, and had been given a clean bill of health.
Jackson and Al Mana were married in 2012 in a private ceremony.
Reporting by JEFF NELSON